Town of Pikeville
100 West School Street
Pikeville, North Carolina United States
(919) 242-5126
(919) 242-4186 fax

UTILITY BILLING POLICIES

RESIDENTIAL UTILITY FLAT RATES ARE THE SAME FOR IN-TOWN AND OUT-OF-TOWN RESIDENTS; HOWEVER, SOME VARIABLE RATES MAY DIFFER. 

COMMERCIAL UTILITY RATES ARE THE SAME FOR IN-TOWN AND OUT-OF-TOWN BUSINESSES.

Utility Deposits  –  Utility deposits for home-owners are $200.00; renters must pay a $400.00 deposit.

Deposits are applied to the account following twenty-four months of service with no late payments and no returned checks; and, are otherwise applied to the account upon termination of services, with any remainder returned to the customer.

••Deposits for churches, colleges, hospitals, and public schools are waived.••

ALL UTILITY BILLS MUST BE PAID IN FULL!!
BY TOWN ORDINANCE, PARTIAL PAYMENTS WILL NOT BE ACCEPTED

Utility bills are put in the mail so as to be delivered on the 1st of the month. Bills are due the 15th of the month in which billed; a $10.00 late charge is assessed after 12 noon on the 16th. 

††† If the bill is not paid by the 25th of the month, Service will be discontinued on the 26th †††

A $25.00 fee will be charged for reconnection of utility service when payment is made after the cutoff date. Please note that after the disconnect list has been given to Public Works on the 26th, the fee will be charged WHETHER OR NOT service has actually been disconnected.

NO PARTIAL PAYMENTS ACCEPTED YOU MUST PAY THE FULL AMOUNT IN ORDER FOR YOU SERVICES TO STILL BE ACTIVE.